Legal Information
Optima Bank & Trust Company values your privacy and recognizes the sensitivity and confidentiality of your personal information. Our employees share the same concerns and together we work towards protecting your privacy.
Information We Gather
We may collect non-public personal information about you from the following sources:
- Information we receive from you on applications or other loan and account forms;
- Information about your transactions with us or others; and
- Information we receive from third parties such as credit bureaus.
Information We Share
We do not share any information about our current or former customers with anyone outside the Bank except:
- With your permission;
- With third parties assisting us in delivering products and services requested by you. These may include check printers, data processing companies and item processing companies;
- With third parties that perform services for the bank or that function on the bank's behalf. These may include firms that assist us with mailing activities and firms that assist us in marketing our products;
- With other third parties as permitted by law or required by law, such as the transmission of information to a consumer reporting agency or responding to a subpoena.
We do not share medical or health information with third parties, except to process transactions or to provide services you have requested or initiated.
Keeping Your Information Secure
Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your information with care. Our employees access information about you when needed to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you.
We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
If you decide to close your account(s), or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.
Internet Banking Privacy
Safeguarding your information when interacting with us via the Internet is also extremely important. We apply the standard discussed above in caring for your information. When browsing our web site, information, such as your e-mail address, is not collected. Some areas of our web site require information, such as your e-mail address or your account number, to enable you to perform certain tasks (i.e., to review your accounts or correspond with us). In these cases, we collect the information necessary to interact with you.
If you visit us on the Internet, we may send a "cookie" to your browser that records the number of visits made to our various web pages; however, personal information is not collected. If you use our online banking or bill payment programs, you may receive additional cookies that contain your unique identifier, allowing you to view and manage your accounts. These cookies may be linked to personal information.
Keeping Your Information Accurate
If you believe any of your personal information maintained at the Bank is incorrect, or if you have a privacy-related concern, please contact us at 603-433-9600.
Policy Updates
From time to time, we may update or amend this policy and will notify you of those changes as required by law. You may view the most current version of this policy at any time by requesting a copy from our office at Two Harbour Place, Portsmouth, NH 03801, by calling us at 603-433-9600 or by visiting our website at www.optimabankandtrust.com.
